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Why a Reputable Home Care Agency is Important

May 24, 2017

 

 

Most of us will read reviews before buying something, whether it's for a new computer, restaurant, book, or car. We know these things can vary and want to know what's best, so why treat your choice for a home care agency any differently? When we age, all we want is to continue living our lives as we wish despite the need for assistance. We want to be happy, healthy, and well taken care of. If you or your loved ones need support to recover from surgery, manage a chronic illness, or safely maintain daily activities at home, you want a reputable home care agency that will deliver the best and most appropriate care.

 

It’s best not to make any big decisions without taking time and care to consider the best options for you or your loved one. Don’t be fooled — agencies can greatly vary with different systems, services, and quality of care. Though you are probably feeling stressed or overwhelmed, you do not want to make hasty decisions or overlook any important details. There are many options to consider, but choosing a reputable home care agency will make all the difference. Here’s why:

 

A Reputable Home Agency Cares Who They Hire

 

Some agencies will just hire anyone, but a reputable home care agency really cares about who they hire. It’s not just about getting the job done when you’re dealing with the daily well-being of people’s entire lives. It’s an unfortunate fact that some people who take caregiving positions view it as any other job for money, but agencies that do proper screening for caregivers will hire qualified employees. Ask questions and ensure you choose a home care agency that does criminal, background, and reference checks. Reputable agencies will screen caregivers more thoroughly with personal interviews and tests that prove their knowledge, experience, and methods of care. A good home caregiver will allow you or your loved one to feel as independent as possible, while offering personalized support.

 

All of the home caregivers at Alegre Home Care receive a thorough reference check, a criminal background check, complete competency exams, and undergo a personal individual interview. A good home caregiver will make a world of difference in the lives of their clients and provide a sense of trust, security, stability, and well-being.

 

Experience Makes a Difference

 

Reputable home care agencies have experience with a wide range of clients and situations, and can therefore pair clients with the best caregivers possible. Experienced home care agencies are interested in cultivating positive, long-term relationships between clients and home caregivers that leave both parties feeling fulfilled.

 

Everyone has a unique situation and some may require more support through caregiving services than others. Different types of home caregiving services include senior care, caring for people with disabilities, memory care, and hospice services. A reputable home care agency that offers a wide range of services will be able to customize a plan based on your unique needs and situation. Care needs can change frequently and suddenly, so you need an agency who has the capacity to adapt their services on short notice. The more awareness and experience an agency has with different clients and situations, the better it will be able to serve them.

 

Look for a home care agency with reviews and references that reflect a good reputation for quality service and care. You can find personal testimonies and reviews online through places like Yelp from people who were also looking for the best care for their loved one.

 

Good press is another indicator of a good reputation since comes directly from the community that it’s a part of and reflects an appreciation for their presence. For example, we’re proud that the San Francisco Business Times Newspaper recently recognized Alegre Home Care as one of the Top 50 LGBT Owned Businesses in the San Francisco Bay Area. Our passion for home caregiving and the quality of our services are for the well-being of the community.

 

Professionally Trained Caregivers and Staff

 

It’s important that you or loved one get the proper care you deserve and that largely depends on the quality of the home caregiver provided by the agency. Contrary to popular belief, it is not mandatory for agencies to provide all types of training. A reputable home care agency will provide training for caregivers to ensure services are being properly executed with compassion and consistency.

 

If you’re going to do the proper screening, why stop at professional training? A reputable home care agency will ensure its staff is professional trained and equipped to deal with a variety of clients and situations. This includes ongoing training and skills development. When deciding on an agency, be sure to ask about the type of training that the home caregivers receive.

 

Training for home caregivers includes CPR and First Aid, emergency protocols, medication administration, how to perform lifts, preparation of healthy meals, and more. In addition to household and medical tasks, good training also involves learning how to handle emotional situations, communication skills, and even grief counselling. Choosing a reputable home care agency with professionally trained staff will help you or your loved one thrive.

 

Supporting Caregivers and Preventing Burnout

 

Caregiving is a stressful profession. Reputable home care agencies provide support to their caregivers so that they don't burnout; therefore, there is less of a turnover rate with caregivers and more stability for clients.

 

A reputable home care agency will know how to take care of their caregivers. Look for home care agencies that show they are dedicated to the advancement of their field and have upper management staff experienced in caregiving. Locally-owned home care agencies like Alegre Home Care have long been committed to their communities and the people in them, which is reflected in the quality of care.

 

Passionate about Caregiving

 

Caregivers from reputable home care agencies truly care about the clients and are not looking at their service as just a job. Big or small, every task is important to the person you’re taking care of. Professionally trained and experienced home caregivers see meaning in their work and take pride in what they can offer their patients. For them it’s more than just a job, it’s a lifelong passion.

 

Living at home with the help of a caregiver allows seniors to maintain dignity and independence. A good caregiver recognizes the limitations of their clients but empowers them to continue doing the things they enjoy within their capacity. Knowing that you make a difference gives caregivers a greater sense of purpose which is reflected in their work.

 

A reputable home care agency empowers passionate caregivers. Caregiving is hard, and only a caregiver that is passionate about their vocation can give the best care they possibly can. Passionate caregivers always look for ways to improve the lives of those they work with. Recently, HG Magazine recognized Alegre Home Care for going “above and beyond” with our home caregiving services.

 

Advancing Senior Rights For the Good of All

 

Reputable home care agencies that push for better services for their clients tend to have a ripple effect. They help to influence policy and advocate for laws and rights that are beneficial to their clients. After all, caregivers know what their clients need and deserve better than anyone, and a reputable home care agency will ensure these needs are advocated for.

 

People are most comfortable when they’re at home, and this rings true even more for seniors and people with disabilities when it comes to long-term care. As we age and encounter illness or physical difficulties, many of us require support to continue our daily activities and live well independently. Alegre Home Care is a highly reputable home care agency that provides experienced and compatible caregivers that follow a care plan tailored to your specific needs and requests.


Our services include recovery care, senior care and assisted living services, memory care, and in-home child care — all in the familiar comfort of one’s own home. By providing care in the comfort of people’s homes, we are able to help people maintain their sense of identity and remain connected to the place where they feel most grounded.

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